FREQUENTLY ASKED QUESTIONS
Find Answers to Common Questions
WHAT’S THE MINIMUM ORDER AMOUNT?
We have the unique opportunity to serve both large and small customers within our shop - we can provide single piece prototypes as well as thousand piece production runs. Contact us for more information on order size and pricing.
HOW LONG WILL IT TAKE TO GET MY PARTS?
This seems like a simple question, but can actually be rather tough to answer in the world we live in today. Lead times vary based on our schedule, part complexity, materials chosen and finish options. Typically, we see lead times anywhere from 3wks to 6wks. Please contact us for more information on lead times for your project!
DO YOU ACCEPT RETURNS?
As with most things custom made or built, we are not able to accept returns. However, we do guarantee the finished product to match the drawing specifications 100%. If there are any issues with your order, please contact us right away, and we will make things right.